WELLWAY has partnered with distributors worldwide. You may contact your local distributor directly to place an order.
WELLWAY is happy to offer favorable pricing support for creating a comfortable rest space, provided your room has adequate ventilation and proper placement for the fridge.
Samples are typically provided only after payment is received. We appreciate your understanding.
As an integrated manufacturer based in SHUNDE, WELLWAY specializes in OEM/ODM services, delivering reliable quality and tailored solutions for global clients.
Yes, though we recommend purchasing through a distributor for faster delivery and after-sales support.
Standard products have no MOQ. For custom orders, the MOQ starts at 100 units.
Standard models are kept in stock for quick dispatch. Bulk orders require 25–30 days for production.
Please photograph the damaged package, fridge, and shipping label immediately and send them to us. We’ll arrange a replacement promptly and coordinate with logistics for returns(Applicable only within the territory of China).
Yes, contact us directly for a seamless experience.
During the warranty period, we provide free replacements for faulty electrical components. Post-warranty, we guarantee spare parts availability for 10 years after purchase.
Our fridges use freon-free, eco-friendly refrigerants, fully compliant with China’s 2010 ban on fluorinated refrigerants in household appliances.
Absorption fridges use ammonia (NH₃) as the refrigerant, circulating as ammonia gas and liquid to enable cooling via heat exchange. WELLWAY’s systems adhere to small-scale ammonia refrigeration safety standards, ensuring safe operation.
Standard WELLWAY hotel fridges use direct-cooling. Frost-free (fan-cooled) models are available upon request for custom orders.
Absorption fridges: <15 dB (ultra-quiet). Thermoelectric (semiconductor) fridges: <25 dB. Compressor fridges: <40 dB. Noise levels may gradually increase over time.
Absorption: Best for hotels—silent (ideal for guest rooms), moderate cooling. Thermoelectric: Energy-efficient but shorter lifespan and slightly noisier. Compressor: Powerful cooling but louder; better suited for kitchens or large spaces.
Ideal for high-end hotels, resorts, golf clubs, B&Bs, and casinos—anywhere quiet operation and reliability are priorities.
Different brands have varying size/design requirements. Contact us for case studies matching your brand tier.
Ensure ventilation, stable voltage & dry conditions, avoid humidity and direct sunlight. Contact us for embedded-unit ventilation guidance.
Most models are cooling-only (no freezer), optimized for beverage storage.
At 25°C ambient: Solid-door: 4–13°C. Glass-door: 8–13°C. Designed for energy efficiency and safety in guest rooms.
A 4-setting control panel (including off) is located at the top interior (LED light area) for easy management.
No—WELLWAY fridges feature auto-defrosting to prevent ice buildup, avoiding maintenance hassles or condensation damage to furniture.
Condensation occurs in humid environments (e.g., coastal areas, pools) due to temperature differences. Solutions:
1.Minimize door openings
2.Check door seals regularly
3.Keep drainage holes clear
We supply fridges, safes, kettles, and hair dryers globally and are familiar with regional standards. Contact us for compliance details.
Before contacting support, please provide:
1. Photos of the interior label & rear compressor label
2.Installation environment (cabinet/ventilation space)
We’ll Diagnose and Resolve Quality-Related Issues Promptly.
1.Please check the power supply.
2.Press the switch button of lamp, check whether it moves smoothly.
Eliminating these two reasons, the problem may results from the LED lamp circuit.
1.Check whether the heat diffusion hole on the top of the minibar is heated or not, the cooling unit may be faulted if heated.
2.If the above hole is not heated, then please check the power supply.
3.Check whether the thermostat knob is turned at “off”.
4.Check whether there is current output from the automatic defrosting circuit. If there is not, the problem may be because of the defroster.
5.Check whether there is resistance existing in the heater, if not, the heater may reach problem.
6.If the cooling units is very small leaking, it will be not so cool, need change the cooling units .
7.If the cooling unit did not leak, and not so cool , maybe the cooling units Installation Angle have problem need change the cooling units .
1.Ensure the minibar is placed on a level surface.
2.Inspect the door seal for any damage, distortion, or gaps. Also, verify that the drain channel is properly aligned and securely attached to the evaporator.
3.Check if the thermostat control knob is set to a too low (warm) setting. Try turning it to a colder setting.
1.Check whether the outlet of water gutter is blocked or damaged.
2.Check whether the evaporator is displaced forward or backward.
Wellway was founded in 1997 and is the first company in China to use diffusion-absorption refrigeration technology to manufacture and sell hotel refrigerators. After years of hard work, we have launched minibar products with various refrigeration methods such as absorption, compressor and semiconductor.
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